Genzario™ is operated by Shanghai Dusu Information Technology Co., Ltd.

References in these Terms of Use to “Genzario™,” “we,” “us” or “our” refer to the store operator where appropriate.

References to “you” or “your” refer to a visitor, customer or other user of genzario.com.

By accessing or using genzario.com, you agree to comply with these Terms of Use and applicable law.

Purchases made through the store are also subject to the Genzario™ Terms and Conditions and other applicable store policies.

Users must have the legal capacity required to use applicable website features or complete transactions independently.

Where applicable law requires a minimum age to independently enter a binding purchase agreement, that legal requirement must be satisfied.

A person who does not have independent legal capacity should use the store only with appropriate authorization or involvement of a parent, guardian or other authorized person.

You may use genzario.com for legitimate activities connected with the Genzario™ store, including:

• Browsing products and collections.
• Reviewing product information.
• Placing and managing orders where functionality permits.
• Using customer-account functionality where available.
• Communicating with customer support.
• Reviewing store policies and customer information.
• Other lawful personal shopping activities.

You must not use the website in a manner that violates applicable law or materially interferes with legitimate website operation.

Prohibited activities may include:

• Engaging in fraudulent activity.
• Knowingly submitting materially false or misleading information.
• Attempting unauthorized access to accounts, systems or non-public information.
• Introducing viruses, malicious code or other harmful technology.
• Disrupting website security, availability or technical operation.
• Unlawfully collecting another person's personal information.
• Using abusive automated systems, bots or scraping technology without authorization where such activity materially interferes with the website or violates applicable law.

Where account functionality is available, you are responsible for maintaining the confidentiality of your login credentials.

You are also responsible for providing accurate information through your account and taking reasonable steps to protect access to it.

Contact Genzario™ customer support promptly if you believe your account or credentials may have been compromised.

Product descriptions, photographs, specifications, dimensions, materials, weight information, editorial copy and graphics are provided for shopping and informational purposes.

We make reasonable efforts to keep website information useful and accurate but may update, correct or revise content where appropriate.

Product availability may also change from time to time.

Genzario™ specializes in Artistic & Sculptural Ceramic Kitchenware.

Ceramic surfaces, glaze tones, textures, shapes and finishes may show small variations between individual pieces.

Product photographs may also appear slightly different because of lighting, photography, display settings and other visual conditions.

Minor normal variation does not automatically indicate that a product is defective.

Genzario™ branding, logos, website design, original written content, product photography, graphics, product presentation and other protected materials may be subject to copyright, trademark or other intellectual-property rights.

Except where expressly permitted or allowed by applicable law, users must not copy, reproduce, modify, republish, distribute or commercially exploit protected Genzario™ materials without authorization.

If you submit reviews, messages, photographs, feedback or other content through available store functionality, you are responsible for ensuring that the submission is lawful.

Submitted content must not knowingly infringe third-party rights, contain unlawful material, impersonate another person or otherwise violate applicable rules.

We may remove or restrict content where reasonably necessary because it violates applicable law, website rules or the rights of another person.

Genzario.com may contain links to third-party websites or rely on third-party services supporting store functionality.

These third parties may include ecommerce technology providers, payment providers, shipping services, analytics providers, advertising providers or other external services.

Independent third-party websites and services may operate under their own terms, privacy policies and practices.

You must not attempt to bypass website security, access restricted systems without authorization, probe vulnerabilities without permission or materially interfere with normal website operation.

Activity that appears fraudulent, malicious or materially harmful to website security may be investigated or restricted.

We may modify, suspend, maintain, restrict or discontinue certain website features when reasonably necessary for security, maintenance, operational, technical or business reasons.

Continuous or uninterrupted access to every website feature cannot be guaranteed.

Products should be used according to their intended purpose and any product-specific information provided by Genzario™.

Ceramic objects may crack, chip or break if dropped, struck or handled improperly.

Customers should review applicable cleaning, food-use, heating, cooling or care information before using a ceramic product.

Do not assume that every ceramic product is suitable for microwave, dishwasher, oven, freezer or other specialized use unless such suitability is specifically stated.

Personal information collected through genzario.com is handled according to the applicable Genzario™ Privacy Policy.

Privacy information may cover customer information, transactions, cookies, analytics, advertising technologies and applicable privacy choices.

Privacy-related questions may be sent to: service@genzario.com

To the fullest extent permitted by applicable law, the website and related online functionality are provided on an available basis.

Website availability may be affected by maintenance, software, networks, third-party systems, security requirements or circumstances outside our reasonable control.

Nothing in these Terms of Use limits or excludes legal rights or remedies that cannot lawfully be limited or excluded.

To the fullest extent permitted by applicable law, Genzario™ and the store operator will not be liable for indirect, incidental, special or consequential losses arising from website use where such liability may lawfully be limited.

Nothing in this section limits liability where limitation would be prohibited by applicable law.

Access to website functionality may be restricted where reasonably necessary because of suspected fraud, abusive conduct, security concerns, unauthorized activity or violation of these Terms of Use.

Any restriction will remain subject to applicable law.

If a provision of these Terms of Use is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Failure to immediately exercise or enforce a right under these Terms of Use does not necessarily constitute a permanent waiver of that right.

These Terms of Use govern access to and general use of genzario.com.

Purchases, payments, shipping, returns and personal information may also be governed by separate Genzario™ policies applicable to those activities.

Genzario™ may update these Terms of Use when business, operational, technical or legal requirements change.

The revised version may be published on genzario.com together with an updated revision date.

Nothing in these Terms of Use is intended to exclude, waive or limit any legal right that cannot lawfully be excluded, waived or limited.

Questions concerning these Terms of Use or use of genzario.com may be sent to Genzario™ customer support.

Email: service@genzario.com

Phone: +86 188-1900-3129

Customer-support response time: Within 24 hours.