Depending on how you interact with Genzario™, we may collect or process information such as:

• Name, email address, telephone number, billing address and shipping address.
• Order details, products purchased, order value, shipment information, order status, return information and refund information.
• Customer-account information if account functionality is available and used.
• Information you provide when communicating with customer support.
• IP address, browser type, device information, cookie identifiers, referring pages and website interaction information.
• Marketing preferences and interactions with promotional or advertising content.
• Payment-related information required by applicable payment providers to authorize and complete transactions.

Genzario™ does not ask customers to provide complete card numbers, card security codes or online-banking passwords through ordinary email.

Information may be collected:

• Directly from you when you place an order, provide information or contact customer support.
• Automatically through cookies, pixels, scripts, server logs, APIs or similar technologies where applicable.
• From payment processors, fulfillment services, shipping carriers and other service providers involved in processing your transaction.
• From analytics, advertising, attribution or marketing providers when those services are enabled.

Personal information may be used to:

• Process, verify and fulfill orders.
• Provide shipment and order-related communications.
• Provide customer service and respond to questions.
• Review returns, refunds, disputes and payment-related requests.
• Detect and help prevent fraud, misuse and security incidents.
• Operate, troubleshoot, analyze and improve genzario.com.
• Measure marketing and advertising performance where permitted.
• Provide promotional communications where permitted and subject to applicable choices.
• Meet applicable legal, accounting, regulatory and recordkeeping obligations.
• Establish, exercise or defend legal claims.

Genzario.com and services supporting the store may use cookies, pixels, scripts, APIs, local storage, server logs and similar technologies for website functionality, cart operation, preferences, security, analytics, attribution and advertising.

Some technologies may be necessary to provide requested website functions. Other technologies may be subject to consent, disclosure or opt-out requirements depending on applicable law and the visitor's location.

Where available, visitors may use applicable cookie or privacy controls, browser settings, device settings or recognized privacy signals to manage certain technologies.

We may disclose information to service providers where reasonably necessary for store operations.

These providers may include:

• Ecommerce and website-service providers.
• Payment processors and financial-service providers.
• Fulfillment providers and shipping carriers.
• Customer-support and communication providers.
• Analytics, security and fraud-prevention providers.
• Advertising, marketing and attribution providers where applicable.
• Professional advisers or authorities where disclosure is required or permitted by law.

Service providers may process information subject to their own contractual responsibilities, technical systems and applicable privacy obligations.

Payment information needed to complete a transaction may be processed by applicable payment providers and financial-service providers.

These providers may process payment-card information, billing details, authentication information, transaction identifiers and other information needed to authorize and secure a transaction.

Genzario™ customer support will never request complete card security codes or online-banking passwords by ordinary email.

We take reasonable measures intended to protect personal information against unauthorized access, misuse, loss, disclosure, alteration or destruction.

No online service, transmission method or storage system can be guaranteed to be completely secure. Customers should also take reasonable steps to protect account credentials, devices and payment information.

Personal information may be retained for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on the nature of the information, the customer relationship, transaction requirements, dispute resolution, fraud prevention, contractual obligations and applicable legal or accounting requirements.

Genzario™ primarily serves customers in the United States while the company operating the store is located in China.

As a result, personal information may be processed or accessed in jurisdictions different from the jurisdiction where a customer is located, including where our company or service providers operate.

Where required, we and applicable service providers may use legally recognized mechanisms or safeguards relating to cross-border processing.

Genzario™ is a general-audience online store offering artistic and sculptural ceramic kitchenware.

Our store is not intentionally directed to children for the purpose of collecting personal information. If you believe a child has provided personal information inappropriately, please contact us.

Information may be disclosed where reasonably necessary to comply with applicable law, legal process, regulatory requests or enforceable government requirements.

Information may also be disclosed where reasonably necessary to protect rights, investigate suspected fraud or misuse, maintain security, or in connection with a legitimate corporate transaction such as a restructuring, acquisition or transfer of business assets.

We may update this Privacy Policy from time to time to reflect changes in store operations, service providers, technologies, legal requirements or privacy practices.

When this Privacy Policy is updated, the revised version may be published on genzario.com with an updated revision date.

Certain U.S. state privacy laws may provide residents with rights relating to personal information.

Depending on the applicable state law and the circumstances, those rights may include requests relating to access, correction, deletion, portability or certain uses of personal information for targeted advertising or similar purposes.

Applicable requests can be submitted to: service@genzario.com

We may need to verify information associated with the request before taking action. We may also retain information where permitted or required by law, including for transaction records, fraud prevention, security, tax, accounting or dispute-resolution purposes.

Some U.S. privacy laws use specific definitions for terms such as "sale," "sharing," or "targeted advertising."

Certain advertising or analytics technologies may involve the disclosure of identifiers, device data or website-interaction information to advertising and measurement providers in ways that may fall within these definitions under applicable law.

Where required, Genzario™ intends to provide applicable notice and privacy choices concerning these activities.

Certain browsers or browser extensions may send a Global Privacy Control ("GPC") signal.

Where recognition of such a signal is required by applicable law and supported by the technologies used on the store, it may be treated as an applicable privacy preference for that browser or device.