The payment methods currently available for your transaction are displayed during checkout.

Payment-method availability may vary depending on customer location, device, order information, payment-provider availability and other checkout-related factors.

Orders are subject to successful payment authorization before the order can proceed through the applicable fulfillment process.

Banks, card issuers and payment providers may apply authentication requirements, transaction reviews, spending limits, fraud-prevention measures or other verification procedures.

Checkout and payment transactions are handled through the store's ecommerce platform and applicable payment providers using their transaction-processing systems and security controls.

Genzario™ does not ask customers to send complete payment-card numbers, card security codes or online-banking passwords through ordinary email.

Before payment is submitted, checkout displays the applicable product prices and other amounts associated with the transaction where relevant.

Please review the selected products, quantities, shipping information, discounts, applicable charges and final displayed order total before completing payment.

Please review the currency clearly displayed on the storefront and during checkout before completing your transaction.

If your payment account uses a different currency, your bank, card issuer or payment provider may perform currency conversion and may apply its own exchange rate or related charges.

Customers should provide accurate billing and payment information when completing checkout.

Incorrect or incomplete billing information may result in transaction rejection, authorization failure, additional verification or other payment-processing issues.

A payment may be declined because of incorrect billing information, insufficient available funds, card restrictions, authentication requirements, fraud-prevention checks or a decision made by the issuing bank or payment provider.

If a payment cannot be completed, review the information entered during checkout or contact the relevant bank or payment provider where appropriate.

In some situations, a bank or payment provider may place a temporary authorization hold in connection with a payment attempt.

If the transaction is not completed, the timing for releasing an authorization hold is generally determined by the relevant financial institution or payment provider.

Transactions may be subject to review where payment systems identify unusual activity, inconsistent order information or other potential security concerns.

Additional information may be requested where reasonably necessary to confirm order or transaction details.

After successful checkout, order information is normally associated with the email address provided during purchase.

If you have a question about an existing order, contact Genzario™ customer support and include your order number whenever possible.

Where a refund is approved, it is generally returned through the applicable payment method where technically available.

After a refund has been processed, a bank, card issuer or payment provider may require additional time before the credit becomes visible in the customer's account.

Payment providers, transaction-processing services, fraud-prevention services and other applicable providers may process information required to authorize, secure and complete a transaction.

Privacy-related questions may be sent to service@genzario.com .